WilStop

Did you recently acquired one of Seagate’s high-capacity Barracuda 7200.11 1.5TB hard drives and have experienced some freezing problems with it? Then you will probably be happy to know that the company has just acknowledged these issues, and has released a firmware update for its high-capacity hard disk drives. Released statement said that Seagate informs users who aren’t yet aware of the issue that they can resort to the company’s technical support department, where they will be advised as to the appropriate solution.

There is a number of Seagate Barracuda 7200.11 1.5TB hard drives may show uncharacteristic operation when used with Mac and Linux operating systems in multi-drive configurations. Users may experience pauses in video streaming applications or a dropped drive from RAID arrays. What is rather disappointing, aside from the idea of buying a high-capacity hard drive that is likely to cause problems, is that the solution offered for the problem is not a standard one, as it’s the users who have to call or email the company’s tech support in order to receive the necessary firmware fix. The story doesn’t end here, as a number of users on Seagate’s user forums are already complaining that the new firmware fix is actually slowing their hard disk drives.

This entry was posted on Tuesday, December 23rd, 2008 at 3:13 am and is filed under Electronics, Technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.